Artificial intelligence tools can increase call center productivity, but workers who fail to upskill quickly enough may be fired.
Philippine call center weighs genAI, work pending
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FigureAsia (ISSN: 3005-3978) is a premier international magazine dedicated to in-depth coverage of Asia. It offers authoritative analysis and reportage across critical domains, including politics, economics, society, culture, and technology. FigureAsia serves as a distinguished platform, delivering nuanced insights and comprehensive perspectives to an informed Asian readership, with a focus on both regional dynamics and global trends.
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